Database can not start after reordered hard drives

Details

Detail name Value
Changelog Number 17673
Type Bug
Status Resolved
Affected Versions Exasol 7.1.0
Fix Versions Exasol 7.1.23
Resolution Date 2023-09-11

Background

The Exasol data node boot process recognizes when hard drives appear in a different order than the one configured for the node in EXAoperation. This can happen any time a node is restarted, e.g. due to changes in the underlying hardware or even random chance.

Description

In node configurations with a dedicated OS disk (as per Docs: Storage Overview), the cluster might fail to boot correctly depending on the specific order in which the disks are enabled during boot. In these cases, the database is not able to start.

This is generally indicated by the message HDD mount failed in the EXAoperation monitoring log.

Workaround

Contact support for a workaround.

Fix

In this scenario, the nodes are able to boot correctly, and the database is able to start.