Support archive sessions are validated

Details

Detail name Value
Changelog Number 25912
Type Improvement
Status Open

Background

When creating the support archive from AdminUI, customers can specify ids for the sessions they want logs to be collected from. If they make a mistake while typing these ids, then the archive is created but customers won't know they made an error, since AdminUI won't tell them.

Improvement

When customers specify incorrect or missing session ids, two things can now happen:

  • Some but not all of the ids are incorrect or sessions are missing: AdminUI will create the support archive and show a warning to tell the user one or more sessions couldn’t be found
  • All ids are incorrect or sessions are missing: AdminUI won't create the support archive and show an error message explaining the customers no session could be found