Backups might be not written because snapshot sync-all hangs

Details

Detail name Value
Changelog Number 20699
Type Bug
Status Resolved
Affected Versions Exasol 8.0.0
Fix Versions Exasol 8.28.0
Resolution Date 2024-05-29

Description

When performing a “sync-all” operation on snapshots to a remote data volume, it might happen that one process is encountering an error. This will lead to hang of the sync process. As a result backups won’t be written.

Workaround

Restart the cluster.

If a cluster restart is not possible or desired please contact Exasol support to guide you through terminating the respective hanging process.

Fix

Writing backups works correctly in this scenario.