Backups might be not written because snapshot sync hangs

Details

Detail name Value
Changelog Number 20554
Type Bug
Status Resolved
Affected Versions Exasol 8.0.0
Fix Versions Exasol 8.28.0, Exasol 8.26.1
Resolution Date 2024-05-02

Description

When performing a “sync” operation on snapshots to a remote data volume, it might happen that one process is encountering an error. This will lead to hang of the sync process. As a result backups won’t be written.

Workaround

Restart the cluster.

If a cluster restart is not possible or desired please contact Exasol support to guide you through terminating the respective hanging process.

Fix

Writing backups works correctly in this scenario.