Exaoperation backup download interface inaccessible after restart
Details
| Detail name | Value |
|---|---|
| Changelog Number | 11706 |
| Type | Bug |
| Status | Resolved |
| Affected Versions | Exasol 7.0.0, Exasol 6.2.5 |
| Fix Versions | Exasol 8.0.0 |
| Resolution Date | 2022-04-20 |
Description
In Exaoperation, you can download backups by following the instructions here.
The http/ftp backup download interface in exaoperation can become inaccessible after Exaoperation is restarted while the storage service is offline.
Most commonly this happens after an update, when the license server and all nodes were rebooted and then the storage service and databases are started again.
In this state, any access will return an error, e.g. 403 for the http(s) interface.
Workaround
Restart Exaoperation.
Fix
The backup download interface is accessible
